Confidentiality

Confidentiality

The Discrimination & Harassment Counsel (DHC) for the Law Society of Ontario provides confidential information, advice and assistance to individuals who believe they have been subjected to discrimination or harassment by a lawyer, paralegal or student member of the Law Society.

Individuals can anonymously contact the DHC and obtain DHC Program services without disclosing either their own identity or the identity of the lawyer or paralegal about whom they have concerns.

Where complainants choose to disclose their identity and/or the identity of the lawyer or paralegal about whom they have concerns, important measures are taken to protect the confidentiality of all information relating to the matter.

To ensure confidentiality, the DHC Program operates at arm's length from the Law Society. All information provided to the DHC is kept strictly confidential.

The Law Society has:

In addition to these obligations regarding confidentiality, the following procedures are in place:

  • Separate Office and Files: Law Society and the DHC Program are operated in different buildings. Only the DHC and Alternate DHC have access to the files, the confidential telephone line, and email and voicemail message systems.
  • Law Society Reports: The only information provided to the Law Society is anonymous statistical data showing the number and type of complaints, anonymous information and anonymous demographic data about complainants.
  • Mediation Sites: Mediations are conducted at various locations throughout the province and are disclosed only to the people participating in the mediation.